| Part I Introduction| = 013
| Part II Major Activities of the Commission | = 037
Chapter 1 Improvement of Laws, Regulations, Policies and Practices = 039
Section 1. Overview = 039
Section 2. Major Activities = 041
Chapter 2 Human Rights Counseling and Complaint Processing = 053
Section 1. Overview = 053
Section 2. Major Activities = 054
Chapter 3 Investigations and Remedies: Civil Rights Violations = 057
Section 1. Overview = 057
Section 2. Major Activities = 058
Chapter 4 Investigations and Remedies: Discriminatory Acts = 077
Section 1. Overview = 077
Section 2. Major Activities = 079
Chapter 5 Human Rights Education = 099
Section 1. Overview = 099
Section 2. Major Activities = 100
Chapter 6 Cooperation with Human Rights Organizations and Public Relations Issues = 109
Section 1. Overview = 109
Section 2. Major Activities = 110
Chapter 7 Activities of Regional Human Rights Offices = 125
Section 1. Busan Human Rights Office = 125
Section 2. Gwangju Human Rights Office = 127
Section 3. Daegu Human Rights Office = 130
| Part III Special Projects | = 133
Chapter 1 North Korean Human Rights = 135
1. Backgrounds = 135
2. Policy Recommendations and Opinions = 135
3. Major Activities and Evaluation = 136
Chapter 2 National Report on Persons with Mental Disabilities = 139
1. Major Findings = 139
2. Publication = 142
3. Future Challenges = 143
| Appendix | = 145
1. Commissioners & Senior Executive Officers = 147
2. Organization = 153
3. Budget = 155
| Part II Major Activities of the Commission | = 037
Chapter 1 Improvement of Laws, Regulations, Policies and Practices = 039
Section 1. Overview = 039
Section 2. Major Activities = 041
Chapter 2 Human Rights Counseling and Complaint Processing = 053
Section 1. Overview = 053
Section 2. Major Activities = 054
Chapter 3 Investigations and Remedies: Civil Rights Violations = 057
Section 1. Overview = 057
Section 2. Major Activities = 058
Chapter 4 Investigations and Remedies: Discriminatory Acts = 077
Section 1. Overview = 077
Section 2. Major Activities = 079
Chapter 5 Human Rights Education = 099
Section 1. Overview = 099
Section 2. Major Activities = 100
Chapter 6 Cooperation with Human Rights Organizations and Public Relations Issues = 109
Section 1. Overview = 109
Section 2. Major Activities = 110
Chapter 7 Activities of Regional Human Rights Offices = 125
Section 1. Busan Human Rights Office = 125
Section 2. Gwangju Human Rights Office = 127
Section 3. Daegu Human Rights Office = 130
| Part III Special Projects | = 133
Chapter 1 North Korean Human Rights = 135
1. Backgrounds = 135
2. Policy Recommendations and Opinions = 135
3. Major Activities and Evaluation = 136
Chapter 2 National Report on Persons with Mental Disabilities = 139
1. Major Findings = 139
2. Publication = 142
3. Future Challenges = 143
| Appendix | = 145
1. Commissioners & Senior Executive Officers = 147
2. Organization = 153
3. Budget = 155