Introduction to alternative dispute resolution = 1
Negotiation = 21
Mediation = 53
Mediation law and policy = 89
Arbitration = 115
Strategies for settlement = 141
Application of ADR to specific disputes = 169
The role of the paralegal in ADR = 197
List of appendices = 217
Negotiation = 21
Mediation = 53
Mediation law and policy = 89
Arbitration = 115
Strategies for settlement = 141
Application of ADR to specific disputes = 169
The role of the paralegal in ADR = 197
List of appendices = 217