PART I
1. Executive summary = 3
2. Racial equality in health and social care : At-a-glance summary = 8
3. Introduction = 14
4. Barriers to good health and social care = 16
5. Policy and legislative framework = 19
6. Race relations (NI) Order 1997 : Practical examples of Racial discrimination in health care = 23
7. Clarification of Terms = 27
7.1 Health and social care = 27
7.2 Black and minority ethnic communities = 27
7.3 Refugees and Asylum seekers = 29
7.4 Institutional racism = 30
PART II
8. Strategies for good practice = 32
8.1 Mainstreming = 32
8.2 Assessing need of local populations = 34
8.3 Community consultations and partnerships = 36
8.4 Capacity building = 38
8.5 Training = 40
8.6 Monitoring = 42
8.7 Service delivery = 43
8.8 Dietary needs = 44
8.9 Religious needs = 45
8.10 Communication needs = 46
8.11 Registration, medical records and appointments = 47
8.12 Hospital care = 48
8.13 Maternity and childcare provision = 49
8.14 Employment issues = 50
9. Interpreting issues and communication = 52
10. Black and minority ethnic communities in Northern Ireland = 62
Appendices = 77
1. Executive summary = 3
2. Racial equality in health and social care : At-a-glance summary = 8
3. Introduction = 14
4. Barriers to good health and social care = 16
5. Policy and legislative framework = 19
6. Race relations (NI) Order 1997 : Practical examples of Racial discrimination in health care = 23
7. Clarification of Terms = 27
7.1 Health and social care = 27
7.2 Black and minority ethnic communities = 27
7.3 Refugees and Asylum seekers = 29
7.4 Institutional racism = 30
PART II
8. Strategies for good practice = 32
8.1 Mainstreming = 32
8.2 Assessing need of local populations = 34
8.3 Community consultations and partnerships = 36
8.4 Capacity building = 38
8.5 Training = 40
8.6 Monitoring = 42
8.7 Service delivery = 43
8.8 Dietary needs = 44
8.9 Religious needs = 45
8.10 Communication needs = 46
8.11 Registration, medical records and appointments = 47
8.12 Hospital care = 48
8.13 Maternity and childcare provision = 49
8.14 Employment issues = 50
9. Interpreting issues and communication = 52
10. Black and minority ethnic communities in Northern Ireland = 62
Appendices = 77