Lesson one - The Role of The Investigator = 8
1.1 The Investigator and The Investigation Process = 9
1.2 Tasks and Skills = 11
1.3 Investigative Conciderations = 13
1.4 Monitoring your Progress = 16
Lesson two - The Complaint = 21
2.1 Components of a Complaint = 21
2.2 Allegations = 22
2.3 Grounds of Discrimination = 24
2.4 Monitoring your Progress = 31
Lesson three - Types of Discrimination and Burden of Proof = 36
3.1 Three Types of Discrimination = 38
3.2 Burden of Proof = 42
3.3 The Three-Step Formula = 43
3.4 Monitoring your Progress = 46
Lesson four - Proof Formulas = 51
4.1 Proof Formulas = 53
4.2 Proof Formula1 : Covert Discrimination = 53
4.3 Proof Formula2 : Overt Discrimination = 57
4.4 Proof Formula3 : Indirect Discrimination = 61
4.5 Applying Proof Formulas = 64
4.6 The Three Proof Formulas at a Glance = 65
4.7 Review Cases : Proof Formulas = 66
4.8 Monitoring your Progress = 69
Lesson five - Information and Evidence = 72
5.1 Types of Information = 73
5.2 Selecting Information = 75
5.3 The four Point Test = 75
5.4 Applying The four Point Test = 80
5.5 Mini-Case : Information and Evidence = 80
5.6 Monitoring your Progress = 82
Lesson six - The Investigation Process and The Investigation Plan = 85
6.1 The Investigation : An Overview = 87
6.2 The Investigation Plan = 89
6.3 Constructing an Investigation Plan = 90
6.4 Where to Start = 95
6.5 Investigation Plan Checklist = 96
6.6 Monitoring your Progress = 97
Lesson seven - Witnesses and Ducuments = 109
7.1 Interviews = 110
7.2 Collecting Written data = 120
7.3 Monitoring your Progress = 123
Lesson eight - Analysis = 141
8.1 Analysis = 143
8.2 Chronology of Significant Events = 143
8.3 Weighing Evidence = 144
8.4 Analysis Worksheet = 146
8.5 Monitoring your Progress = 150
Lesson nine - Report Writing = 153
9.1 Ground, Complainant and Respondent Identification = 153
9.2 Formatting, Style and Language = 153
1.1 The Investigator and The Investigation Process = 9
1.2 Tasks and Skills = 11
1.3 Investigative Conciderations = 13
1.4 Monitoring your Progress = 16
Lesson two - The Complaint = 21
2.1 Components of a Complaint = 21
2.2 Allegations = 22
2.3 Grounds of Discrimination = 24
2.4 Monitoring your Progress = 31
Lesson three - Types of Discrimination and Burden of Proof = 36
3.1 Three Types of Discrimination = 38
3.2 Burden of Proof = 42
3.3 The Three-Step Formula = 43
3.4 Monitoring your Progress = 46
Lesson four - Proof Formulas = 51
4.1 Proof Formulas = 53
4.2 Proof Formula1 : Covert Discrimination = 53
4.3 Proof Formula2 : Overt Discrimination = 57
4.4 Proof Formula3 : Indirect Discrimination = 61
4.5 Applying Proof Formulas = 64
4.6 The Three Proof Formulas at a Glance = 65
4.7 Review Cases : Proof Formulas = 66
4.8 Monitoring your Progress = 69
Lesson five - Information and Evidence = 72
5.1 Types of Information = 73
5.2 Selecting Information = 75
5.3 The four Point Test = 75
5.4 Applying The four Point Test = 80
5.5 Mini-Case : Information and Evidence = 80
5.6 Monitoring your Progress = 82
Lesson six - The Investigation Process and The Investigation Plan = 85
6.1 The Investigation : An Overview = 87
6.2 The Investigation Plan = 89
6.3 Constructing an Investigation Plan = 90
6.4 Where to Start = 95
6.5 Investigation Plan Checklist = 96
6.6 Monitoring your Progress = 97
Lesson seven - Witnesses and Ducuments = 109
7.1 Interviews = 110
7.2 Collecting Written data = 120
7.3 Monitoring your Progress = 123
Lesson eight - Analysis = 141
8.1 Analysis = 143
8.2 Chronology of Significant Events = 143
8.3 Weighing Evidence = 144
8.4 Analysis Worksheet = 146
8.5 Monitoring your Progress = 150
Lesson nine - Report Writing = 153
9.1 Ground, Complainant and Respondent Identification = 153
9.2 Formatting, Style and Language = 153